Remote Administration Services

Outsourcing Remote Server Administration System Administration Security Management Traffic Analysis Application Deployment and Maintenance Data Backup and Storage

System Administration

• Domain Name Service (DNS) administration
• Operating system and Internet server software upgrades
• Operating system performance tuning
• Mail Server (adding/deleting users, mail forwards, auto-responders)
• Web Server and FTP Server management (access control, adding domains, basic password security, server module support)
• Operating System Troubleshooting
• Server Reboots as and when necessary
• Other customer specific tasks
• Systems administrators track software releases and test and install relevant service packs as they become available.
• VPN configuration
• Kernel rebuild
• Perl/Shell/CGI/System scripting
• Backup Plan & implementation
• File & Directory services, NFS, etc.
• Network management
• Disaster recovery
• Software installations and configuration

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Security Management

• Installation of current Recommended and Security patches
• Installation and management of Anti-virus software
• Complete firewall systems to port filtering, we provide a number of more advanced security solutions to protect sensitive data and run mission-critical applications.
• SSH / OpenSSH / OpenSSL
• TCP Wrapper & PortSentry
• Security Auditing & Updating

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Traffic Analysis

• Web log analysis usage reports
• Round-trip Web Performance Reporting
• Custom-specified traffic analysis

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Application Deployment and Maintenance

• Our Network Administration team has the experience to install and support Database Servers, Application Servers and e-commerce applications.
• Standard or customer-specific application software installation
• POP and SMTP mail server configuration
• Distributed application/server support
• En Interactive Team currently supports Linux / Windows operating environments
• Customer must provide specific setup and configuration instructions

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Data Backup and Storage

Backing-up important files and database information protects companies and their customers in the unlikely event that data is lost or destroyed. En Interactive provides retrieval solutions such as disk-to-disk backup and ftp backup services.
File system backup.

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